A British family of four with two children aged 9 and 11, respectively, decided to go skiing in Bulgaria next winter.
Stanislas called us on time – we had selected a specific time slot on the website – asked the right questions while letting us express ourselves and share our ideas. In about 30 minutes, we created skiing holidays together tailored to our preferences.
We explained that we were used to skiing in the Alps, but we wanted to discover something totally new and original this time. We would like our kids to go to ski school to improve their skills. We also asked to go on an excursion to explore a charming place in the vicinity of the mountain resort.
Stanislas advised us of a lovely ski resort located not far away from Sofia in majestic mountains. The plan was to ski for 5 days including daily lessons for the kids and go on a half-a-day excursion to discover a beautiful monastery. He recommended that we do not rent a car, as the ski lifts could be easily reached on foot from the hotel. As a result, we agreed on planning a two-way private transfer from Sofia airport.
Concerning the accommodation, we wanted to stay at a nice and cosy hotel with an indoor swimming pool.
Stanislas emailed us a detailed description of our tailor-made holidays and a quotation the following week. It included all the elements we discussed and agreed upon during our call. He also sent to us useful advice to purchase our flight tickets.
As a result, we approved and signed the quotation electronically and paid a deposit. As soon as we booked our air tickets, we forwarded our flight details to Stanislas so that he could arrange a smooth transfer from the airport. We were looking forward to our skiing holidays!
Two weeks before departure, we received a comprehensive travel book setting out the complete itinerary by email. It also included many other things, such as travel advice and recommendations of restaurants and Bulgarian cuisine.
Thanks to a specific reference number sent by Velstana, it was also available online via a link and on a handy free app – that could even be used in offline mode – available for iOS and Android devices.
Price and services for these skiing holidays: €485 per person
- Two-way private transfer between Sofia airport and Bansko
- 6 nights (breakfast included) in a family suite of a 4-star hotel with an indoor swimming pool and a spa & wellness centre
- 5 days of group ski school (4 hours daily) for both children with an English-speaking ski instructor
- Rental of ski equipment (ski set and helmet)
- Half-a-day excursion to Rila Monastery
- Travel Book accessible anywhere, anytime, including a one-of-a-kind itinerary
- Flight tickets
- Lunch and dinner
- Ski pass (which includes mountain insurance)
- Travel insurance